Shipping & Delivery
Shipping
- All orders are shipped from Los Angeles. You will receive an email from us once your package has shipped.
- Processing Time: Orders are processed within 3–5 Business days before shipment. Processing time does not include transit time. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- Shipping times may vary but we are always working to ensure your package gets to you as soon as possible!
- Orders are shipped Monday through Friday. Business days are Monday through Friday and exclude weekends and observed holidays.
Tracking & Delivery
- Once your order ships, you will receive a tracking number via email. It is the customer's responsibility to monitor tracking updates and contact us promptly if there are any delivery issues.
- Customers are encouraged to review tracking information regularly and contact us promptly if a shipment appears delayed, stalled, or marked as delivered but cannot be located.
- Once your package has been handed over to the shipping carrier, delivery times are estimates and are not guaranteed. Carrier delays caused by weather, high shipping volume, or other circumstances beyond our control may occur.
Carrier Responsibility
- Once an order has been shipped and accepted by the carrier, Curvy Bombshells is not responsible for shipping delays, lost packages, or damage caused during transit. We will gladly assist customers in working with the carrier and filing claims when applicable.
Lost, Damaged, or Missing Packages
- Customers are responsible for providing an accurate shipping address at checkout. Curvy Bombshells is not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer. In the event that a package is returned to us because the shipping address was entered incorrectly, a reshipping fee may apply.
- Lost or Damaged Shipments: If your order is lost, marked as delivered but not received, or arrives damaged, you must notify us within 30 days of the shipment date so we can investigate and, if applicable, initiate a claim with the shipping carrier. Requests received after 30 days may not be eligible for a replacement or refund due to carrier claim deadlines.
Our Commitment
We are happy to assist customers with carrier investigations and claims whenever possible. However, once an order has been transferred to the shipping carrier, Curvy Bombshells is not responsible for shipping delays, lost packages, or damage that occurs during transit.
CONTACT US
- If you have any questions feel free to email us at customerservice@curvybombshells.com
Shipping Methods
- Ground orders are shipped using UPS.
- Express orders are shipped using UPS 2 Day Express.
- International orders are shipped using UPS Mail Innovations.
We do not ship on national holidays.
These include:
-
- New Year’s Day (January 1st)
- Memorial Day (Last Monday in May)
- Juneteenth (June 19th)
- Independence Day (July 4th)
- Labor Day (First Monday in September)
- Veterans Day
- Thanksgiving Day
- Christmas Eve (December 24th)
- Christmas Day (December 25th)
- New Year’s Eve (December 31st)